OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
24 ratings and 18 comments received in the last 90 days.
15 March 2025
Seri ice excellent; hire car excellent; car is on a service plan but unlike previous occasions wasnt applied - they forgot - and waiting report and invoice
08 March 2025
Would have been 5 stars if it wasnt for the fact that I received an invoice in error
06 March 2025
After a little hiccup when returned after a Service I spoke to Ilyas who was a polite and charming young man and took over and personally collected and delivered a spotlessly clean car that I drove today and am satusfied with
05 March 2025
Please don't ask what time you would like the car back if you can't achieve that time.
02 March 2025
A generally positive experience, the only slight disappointment was that when they phoned to say the MOT had been done etc, they asked if I'd like a complimentary wash/vacuum however on collection his hadn't actually been done which was disappointing
02 March 2025
Car was fixed in 21/2 days, and only two or three phone calls needed for me to arrange it.
20 February 2025
Good service for the While you wait
19 February 2025
Washed my car which was very welcome
19 February 2025
Always great customer service, booking is easy.
20 March 2025
It was a little disappointing that my car recorded a failed MOT then pass MOT after only changing wipers.